Real Reviews. Authentic Experiences.

The room was nice but the cleaning service inconsistent, some days it was awesome other days they didn't even take out the trash. Perhaps I didn't tip enough because New Yorkers expect a hand out for everything. They were replacing internet cables and apparently, 9pm - 1am is the best time to do that activity. So it was loud in our room with scraping sounds on a couple of days we were there. Finally, I do NOT RECOMMEND eating their grab and go breakfasts. Especially the yogurt parfait as they chose to store it near their sandwich warmer. It was warmer than room temperature and in the container so long that the whey separated. It was nasty. If they give zero f*cks about maintaining that temperature they give zero f*cks about food safety in general. The front staff were very helpful and friendly and security always checked us while going up to our room so there are some good aspects of the hotel.

Bathrooms are crazy small, shower small and shower head so high you can barely get wet. Elevator are the worst. Waited 20 minutes then just walked the stairs. The 5.00 breakfast not really worth it. Free grab and go is good. Rooms are clean. Very plain. Coffee pot is old kind, strong coffee, nasty. That bedspread thing on bed is so heavy and no top sheet. Been there 4 times, it's worse since renovation. Location is great in Times Square.

Les chambres sont petites et l étage du 4ème est très bruyant