Real Reviews. Authentic Experiences.

Upon our initial arrival & check-in, we asked to change our hotel room as it was too cramped and not what we were paying for (especially as this was a very special trip for my boyfriend & I celebrating my 30th birthday). The manager at the desk was very apologetic & dealt with our complaint graciously and efficiently, before upgrading us to a signature queen room. To then come back from a walk in Times Square to find a gift bag containing a teddy, sweets, a chocolate brownie from a local bakery and a card saying “Happy Birthday Victoria!” from the concierge team was so kind!! Overall our stay was fantastic - comfy bed, spacious bathroom, the hotel right on the corner of Times Square was just what we wanted. Thankyou for making our stay so wonderful.

Our stay here was awesome! Close to everything and the staff was great from beginning to end! DeMarcus from guest relations was the nicest guy! He personally came to our room and brought gift bags filled with several bottles of wine, a cute Teddy-bear with the hotel logo on it along with cookies, nuts, candies and a hand written note for my sisters 50th birthday! The rooms were big for New York standards but were dated. Most importantly they were clean. I would recommend staying here and next time in NYC this is where I will be staying!

Sim, recomendo.... vale muito a pena... localização boa ...